These Terms and Conditions govern your use of the wsg platform. By registering an account and using any service on wsg — including slots, live casino, fish games, sports betting, and eBingo — you agree to be bound by these terms. Please read them carefully before you start playing.
These six points summarise the most important aspects of the wsg Terms and Conditions. The full terms below provide complete detail.
You must be at least 21 years old to register and use wsg. Age is verified during the KYC process. Accounts created by underage users will be closed and funds returned subject to verification.
Each player is permitted one active wsg account. Duplicate accounts are not allowed. If multiple accounts are detected under one person, wsg reserves the right to suspend all linked accounts.
Deposits, bets, winnings, and withdrawals are conducted in Philippine Peso. No foreign currency conversion is applied. Credit cards and cryptocurrency are not accepted for any transactions.
All promotions and bonuses offered on wsg come with specific terms including eligibility conditions and wagering requirements. These are stated in full on the relevant promotion page.
All slot and casino game outcomes on wsg are generated by certified RNG systems. Results are independent and cannot be manipulated by any party, including wsg staff.
wsg services are intended for players located in the Philippines. Access from jurisdictions where online gaming is prohibited is not permitted under these terms.
To register and use wsg, you must meet the following requirements:
By creating an account, you confirm that all of the above conditions are met and that the information you provide during registration is accurate and complete. wsg reserves the right to request identity verification documents at any point, and to close accounts where eligibility cannot be confirmed.
Each individual person may hold only one active wsg account. Registering multiple accounts — whether under your own name or using information belonging to another person — is strictly prohibited and will result in the suspension of all associated accounts.
You are responsible for maintaining the confidentiality of your login credentials. Do not share your password, OTP codes, or account access with any other person. wsg will not be liable for losses resulting from unauthorised account access where your credentials were disclosed to a third party.
Account information — including your registered name, date of birth, and payment details — must be accurate. Changes to core account information require identity verification. wsg reserves the right to suspend accounts pending verification of any change request.
All deposits to your wsg account must be made through the payment methods listed in your account's deposit section. Accepted methods include Philippine online banking, mobile banking, bank transfer, and local e-wallets. All amounts are in Philippine Peso (PHP).
The following payment methods are not accepted for deposits:
Deposits should only be made from payment accounts registered in your own name. Deposits originating from accounts belonging to other individuals may be declined and refunded. wsg is not responsible for delays caused by your banking provider.
Withdrawal requests are processed to the same payment method used for the most recent deposit where technically possible. Withdrawals to payment accounts not registered in your own name will not be processed.
Before processing a withdrawal, wsg may require:
Processing times vary by payment method and are subject to standard banking or e-wallet processing schedules. wsg does not guarantee same-day processing for all withdrawal requests, though we aim to review and approve requests promptly.
All games available in the wsg game lobby — including slots, live casino, fish games, sports betting, eBingo, and poker — are governed by the rules of each individual game as displayed within the game interface. It is your responsibility to understand a game's rules before placing bets.
wsg uses certified Random Number Generator (RNG) technology for all slot and casino game outcomes. Each result is statistically independent. No strategy, pattern, or external intervention can predict or alter game outcomes.
The following actions are considered violations of fair play rules and may result in account suspension:
Bets placed during a verified technical fault — where a game's RNG or result system was confirmed to be malfunctioning — may be voided. wsg will notify affected players and handle resolution on a case-by-case basis.
wsg may offer bonuses, reload promotions, cashback, and VIP-tier rewards from time to time. Each promotion is subject to specific terms stated on the relevant promotion page or in your account notification. General bonus principles include:
The VIP program rewards regular players based on platform activity. Tier progression, cashback rates, and tier-specific benefits are described in the VIP section of your account. VIP status does not exempt you from these Terms and Conditions.
wsg is committed to responsible gaming. As a player, you have access to the following account tools at any time:
You acknowledge that online gaming involves financial risk and that no outcome is guaranteed. wsg does not promise any financial return from playing on the platform. If you feel your gaming is becoming problematic, use the account tools available or contact support to request a self-exclusion.
In addition to the fair play rules in Section 5, the following conduct is prohibited on wsg:
wsg cooperates with Philippine authorities in matters involving suspected financial crime. Accounts identified as potentially involved in illegal activity may be frozen pending investigation, with relevant information disclosed as required by applicable law.
wsg reserves the right to suspend or close an account under the following circumstances:
Where an account is closed due to a terms violation, any balance derived from bonus funds or from bets placed in breach of these terms may be forfeited. Verified balances from legitimate deposits and winnings will be returned following completion of any applicable review period.
If you believe your account has been suspended in error, contact wsg support at [email protected] with your account details and a description of the issue. wsg will review and respond within a reasonable timeframe.
wsg may update these Terms and Conditions from time to time. When material changes are made, we will notify registered players through account notifications or email where contact details are on file. The updated terms will be published on this page with a revised date.
Continued use of wsg following notification of updated terms constitutes acceptance of the changes. If you do not agree with updated terms, you should stop using the platform and contact support to request account closure.
These Terms and Conditions are governed by the laws of the Philippines. Any disputes arising from your use of wsg shall be subject to Philippine jurisdiction.
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